Contact Us

Note: This site serves members in Rhode Island and the following counties in Connecticut: New Haven, Fairfield and Litchfield; and in Massachusetts: Bristol, Middlesex, Worcester, Berkshire, Plymouth, Suffolk, Barnstable, and Norfolk. If you are not from one of these areas, please Click here to be re-directed to the site that serves your area.

1.) Search Our FAQs

Before contacting one of our departments, try searching our FAQs below to immediately find answers to commonly asked questions.

View all FAQs

2.) Contact a Department

AAA.com Technical Assistance

For questions or assistance with the Web site, please contact us by clicking here. Technical assistance available electronically Monday-Friday 8:30am-5pm.

Please note: this email is not monitored for roadside assistance, please use the Online Request Form or call: 1-800-222-4357.

Roadside Assistance

1-800-AAA-HELP (1-800-222-4357)
Anywhere in the US and Canada, 24 hours per day, 7 days per week
TDD/TTY Hearing Impaired: 800-955-4833

Online Request

Membership Services

1-800-JOIN-AAA (1-800-564-6222)
Monday - Thursday 8:30am - 9pm
Friday 8:30am - 5pm
Saturday 9am - 1pm

For Calls Outside of Eastern MA, RI, or CT 401-868-2000

Please contact us by clicking here.

United States & Canada Domestic Car & Hotel Reservations,
TripTiks, TourBooks & Maps

1-877-TRIPTIK (1-877-874-7845)
Monday - Friday 8am - 8pm
Saturday 9am - 5pm

International Car & Hotel Reservations
and Air, Cruise & Tour Reservations

For Massachusetts and Rhode Island 1-800-222-7448
Monday - Friday 9am - 5:30pm

Insurance Customer Service

1-800-222-4242
Monday 8am - 7pm (MA & RI) 9am - 5pm (CT)
Tuesday - Thursday 8am - 6pm (MA & RI) 9am - 5pm (CT)
Friday 8am - 5pm (MA & RI) 9am - 5pm (CT)
Saturday 9am - 1pm

Please contact us by clicking here.