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Account Access

Serving AAA Members in CT, MA, NJ, & RI
Fill out the form below to have your password sent to you.
Fill out the form below to retrieve your login email.
Fill out the form below to update your login email
(All 16 digits starting with 620 or 097, no spaces)

I know my username and password but can't sign in

Please make sure that you do not have Caps Lock on -- passwords are case sensitive.

Check your AAA card. If your card does start with "620 240", you may be on the wrong club's site. Try clicking here to locate the correct AAA club that services your area.

I need to change my password or email

Please sign in first. Then click the "Online Profile" link at the top right of the web page. From there, click the "Update AAA.COM User Profile" link in the center of the page. There you can update your account information including your password and email.

You can also change (only) your password by answering your security questions here. You will need your email address. If you don't remember the email you signed up with, click here.

I do not have a Membership Number to retrieve my account

If you are not a member of AAA Northeast please join here!

If you are a member but do not have your membership card, please contact our help desk to inquire about receiving it

If you are unsure what number on your AAA card to use

Example Card - 6202401100013000

I have an AAA card but no email or password

Please register for a web account here. You will need your membership number and an email address to sign up!

None of the above

If you are still having trouble logging in, please contact our help desk. We will be happy to assist you!

For assistance with your online profile, please contact us. We will reply Monday through Friday 8:30am - 5pm.
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